Services
What you offer. What they feel.
We work for the employer. Your staff feel it as guidance, claim support, education and a human to call.
Our services
Seven ways we earn our keep.
Retirement Funds
Independent advice on umbrella and standalone funds — fees, investment strategy, governance and member outcomes.
Read more →Group Risk Benefits
Group life, disability, dread disease and funeral cover — designed and supported to actually pay out.
Read more →Medical Aid Consulting
Healthcare benefits advisory plus one-on-one plan selection support for your staff.
Read more →Employee Financial Planning
One-on-one financial advice for every employee — retirement, two-pot, debt, cover and tax.
Read more →Benefits Communication
Onboarding packs, payslip notes, workshops and videos — in plain language, in the right languages.
Read more →Claims & Beneficiary Support
Death, disability and dread disease claim support — we sit beside the family until it's paid.
Read more →Annual Benefit Reviews
A yearly independent benchmark of every benefit your business pays for — fees, performance and outcomes.
Read more →01
What your employees experience
The day you bring Ember in, your staff get a partner — not a portal. Clear answers, real people, decisions they can act on.
Plain-language benefit explainers
Onboarding packs, payslip notes and short videos that explain what the cover does — in the languages your team actually speaks.
Two-pot guidance, on demand
We help employees understand withdrawals, tax and the long-term cost — before they make a call they'll regret.
Claim support when it matters most
Death, disability or dread disease — we sit with the family, drive the paperwork and keep the claim moving.
On-site retirement education
Workshops, one-on-ones and pre-retirement sessions that turn fund statements into actual plans.
A named human advisor
Every employee can call a real Ember advisor by name. No tickets. No queues. No outsourced contact centre.
Decision tools they can use themselves
Calculators and short guides — so staff can pressure-test their own choices between conversations.
02
Why employers bring Ember in
You're already paying for a retirement fund, group risk and healthcare benefits. We make sure that spend lands as a better outcome for your people — and a stronger story for your business.
Independent benefits review
An honest audit of your umbrella fund, group risk and healthcare benefits: fees, performance, service and member experience benchmarked against the market.
Investment monitoring & guidance
We watch the default strategy and investment menu on behalf of the fund, and flag what's drifting before it costs your members.
Two-pot transition support
Rules, payroll, comms, member education — we project-manage the lift so HR isn't left translating SARS notices.
Management committee & governance support
Clear reporting, member-outcome lenses and the right questions to ask your fund — so the committee can govern with confidence.
03
Why this matters for your business
Benefits aren't a line item. They're how staff feel about working for you when life gets hard.
Better-understood benefits = better retention
People stay where they feel looked after. We make the value of your offering visible, not buried in a policy document.
Fewer HR escalations
Most fund and cover questions land with us, not your HR inbox. Your team gets time back.
Claims that actually pay out
Members with an advisor get fewer rejected claims. The promise on the brochure becomes the reality at the funeral.
A package worth recruiting on
When your benefits story is clear and credible, it shows up in offer acceptance, glassdoor reviews and exit interviews.
Curious how your offering stacks up?
One short call. We'll show you what a free benefits review looks like — and what your staff would feel within 90 days.
Book a benefits review